Tracking Performance
This page explains the key metrics affiliates and merchants use to evaluate performance and how to interpret reports in the portal.
Key metrics
- Clicks: the raw number of tracked visits from affiliate links.
- Conversions: orders attributed to the affiliate.
- Conversion rate: conversions divided by clicks - a key metric for link quality.
- Revenue attributed: gross order value credited to the affiliate before refunds.
- Pending vs approved earnings: pending indicates within refund/fulfillment window; approved means eligible for payout.
Understanding timelines
- Attribution windows (e.g., 7/30/90 days) show how long a click remains eligible for credit; longer windows increase lifetime value but risk higher refunds.
Using reports
- Filter by date range, campaign, or landing page to analyze performance variations.
- Export CSV to analyze in spreadsheets or BI tools and combine with paid social or email campaign data.
Improving performance
- Test different landing pages and copy; product-level links often outperform home-page links for conversion.
- Encourage coupon use for higher cross-device reliability.
Developer notes
- Provide an API endpoint for affiliates to retrieve their performance data programmatically.
- Ensure metrics are computed consistently between dashboard, exports, and API.
Clear metrics and reliable reports help affiliates optimize promotions and merchants identify high-performing partners.
Using the dashboard
- Date ranges: change the date range to compare weekly or monthly performance.
- Campaign filters: segment results by campaign or coupon.
Common analysis tasks
- Identify top-performing channels by adding UTM parameters to links.
- Compare conversion rate after updating creatives or landing pages.
Exporting data
- Use the Export CSV button in Reports to pull raw click and order data for offline analysis.
Troubleshooting low performance
- Ensure tracking links are not modified by third-party tools that strip query parameters.
- Confirm landing pages are functioning and do not redirect away before the tracking cookie is set.